CASE STUDIES

+61 (08) 6102 7284

WE UNDERSTAND TECHNOLOGY

AND YOUR REQUIREMENTS

ABOUT US

Our local Perth consultants will optimise your IT and processes to increase profit and productivity.

 

 We take a holistic and objective approach to evaluate your business priorities, to identify your needs and develop blueprints for the project execution. We specialise in IT efficiency, business process improvement, customer relationship management (CRM) and content / document management.

 

MEET OUR DYNAMIC TEAM

 

VINCENT LAM

/

GM Consulting

NILESH MAKWANA

/

System Analyst

DEAN BARNETT

/

Business Analyst

Vincent has an eye for details in project implementation, he is nurturing towards business issues and he understands technology and ideas.

Nilesh is a strong communicator and he has great solution solving skills. He is flexible and always keeps up to date with technology and industry developments.

Dean is an expert in identifying weaknesses in management, operation and sales process and brings a valuable 20 years of experience from the ICT sector.

GRACE

/

Project Coordinator

PAUL

/

UI Developer

JACOB

/

Data & Content Developer

SAM

/

Programming Developer

Grace is an expert in translating business requirements to technical requirements, and vice versa! She will alwayss go the extra mile to deliver.

Paul has rich knowledge on how users interact with technology, and his designs are always simple, practical and elegant.

Jacob develops his career on data and document management. He developed solutions in manage document and complex metadata on Microsoft SharePoint.

Sam has an amazing ability for analysis and he really understands technology. He always makes the impossible possible and has a wide range of skills.

SERVICES

 

ADVISORY

Consulting and Business Analysis

Technology is a vehicle to delivery business results. All business need customer visibility and understanding to make the right decision for their business. Establishing a clear understanding of priorities and influencing factors is fundamental to successful outcomes. At the onset of every project, we review process, team dynamics, technology frameworks, governance and other elements to identify gaps and create actionable plans.

 

    - IT Audit

    - Crisis and conflict management

    - IT delivery review

    - Planning / Roadmap development

    - Training and education

 

R & D

New Ideas, Technologies & Methodologies

Every day, advancements in technology bring disruptions and present challenges to the business world. Often business find that they are spending energy and resources to fight against digital disruptions than embracing change and benefiting their business. At Illuminance Solution, we help turn disruptions into business advantage. By work together to establish and validate hypothesis, we can explore the best technological solution for your business. The journey begins with developing a proof of concept, and in the end, delivering the optimum solution.

 

· Product/technology testing

· Concept validation

· Artificial intelligence R&D

 

 

IMPLEMENTATION

CRM & SharePoint

CRM is about managing the relationship that businesses have with their clients — client relationship management. It’s not just the relationship but the experience that your customers have when dealing with your business. Do they feel that their needs are being met? Is it easy to deal with your business?  Can they get what they want easily and without apprehension? Is your business able fulfill on its promise? Sometimes it’s best to stand back and yourself the basic questions.

 

SharePoint is operational in many organisations but may not be functioning properly.  The main objective is to facilitate collaboration, but many businesses don’t get the best results from their current architecture.  Illuminous Solutions focuses on the business process requirements then architects SharePoint to fulfill those needs. With effective document management, audits confirm that the business is operating efficiently and effectively.

CLIENTS

 

Who we look after

TESTIMONIALS

 

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PARTNERS

OUR NEWS

 

Here you can find useful information

SEPTEMBER 9, 2015

- by  Vincent Lam

Microsoft Australia Partner Conference

This is my first year attending Microsoft Australia Partner Conference (APC).

READ MORE

MAY 15, 2015

- by  Vincent Lam

3 CONSIDERATIONS WHEN CHOOSING A CRM SOLUTION

If you’re trying to justify an investment in a new customer relationship management (CRM) solution or even (...)

READ MORE

MAY 5, 2015

- by  Vincent Lam

CRM BEST PARICTICES

So what is CRM? Simply put, CRM is putting your customer at the heart of your business.

READ MORE

CONTACT

 

If you have a question or need help, contact us!

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PERTH

(Head Office)

Unit 10

440 William Street

WA 6000

SYDNEY

Level 36

1 Macquarie Place

NSW 2000

BRISBANE

Level 19

10 Eagle Street

QLD 4000

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Website by  Lene Makwana